How can I make a reservation at Noi?

In order to make a reservation, please follow the steps indicated in our website’s bookings section. If there is no availability on your desired date, please send a request and we will contact you if there are any openings. You may also email directly and our team will get back to you shortly.

How long in advance should I make a reservation?

You can make your reservation at a maximum of 90 days in advance through our website: or through our email

I have queries about my reservation

If you have any questions, doubts or want to make any changes to a confirmed reservation, please email

Will you contact me from Noi when I make a reservation?

You will receive an email confirmation at the time of booking. If you do not receive this email, please contact our reservations department via You will receive another email 96 hours before your reservation date where you can confirm or cancel without cost. (See our cancellation policy below)

What is the reservation cancellation policy?

Cancellations must be made by email at Cancellations or revisions made 72 hours or more in advance of the seating time will incur no charge. For cancellations or revisions made within 72 hours from seating time, there will be a charge of full price (lunch or dinner). For same day cancellations, revisions or no shows, the full price will be charged per person. We have a 15 mins grace period, afterwards the reservation will be regarded as a no show and the amount paid will be forfeited.

How can I make a reservation for a group?

If you would like to make a group reservation, please contact us at the following email address: We will provide you with all the necessary information and the availability of the restaurant.

What are the opening hours of Noi?

Noi is open every day. Lunch from 12:00am to 1:00pm; Saturday and Sunday Dinner from 6:00pm to 8:00pm; Every day

Where is Noi?

Noi is located at Podium Level 5 of Four Seasons Hotel Hong Kong.

What is the tasting menu like?

Noi offers a unique tasting menu which represents the essence of Chef Paulo’s cuisine and philosophy, which heavily features Fish and shellfish, raw and cooked. The menu is subject to change according to the seasonality and availability of the produce. In order to design your Noi experience, we will consider all the information you provide regarding allergies, dislikes and any dietary restrictions, even those ingredients you simply would rather avoid.

Do you have a vegetarian or vegan menu?

We are very sorry as our menu is not designed for vegetarians and vegans. If you don’t eat meat, but you do eat seafood and fish, we can adapt your menu if you contact us with advance notice at

What happens if someone has an allergy or intolerance?

Our menu is made up of fresh and seasonal products. It is very important to us that if you have any allergies or dietary restrictions that you let us know at least 96 hours in advance. Otherwise, we cannot assure you that we can adapt our menu to your restrictions. If you have any questions, please contact us at

Is there a dress code?

Smart Casual. The most important thing to us is that you enjoy the experience and that you feel comfortable.

What happens if I am late?

We thank our guests for being punctual so that they can fully enjoy the Noi experience and help our team to maintain an optimal work flow that is essential for running a smooth service. Please keep in mind that if you arrive 15 minutes after your confirmed reservation time without notice, it will be considered a no-show.

What payment methods does Noi accept?

Visa, MasterCard and American Express. We also accept payments in cash (HKD).

Are children admitted?

Well-mannered children over the age of 10 are permitted in our private dining room with chef’s approval, the experience can last up to 2.5 hours and it's not suitable for most kids. If you are planning to visit us with children, please be advised that there is no special children’s menu. If your child has any special dietary requirements, we do not recommend that they dine with us.

Is there wheelchair access available?

Our facilities are designed and adapted to serve the needs of people with reduced mobility. Please inform us of any special needs you may have, so we can adapt and provide comfort at your table or at any other area of the restaurant.

If I am a member of the press; how can I contact you?

We appreciate it if you contact us by email at